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Tucson 520-609-7097
Phoenix 480-980-8262

Tucson Paws Team

At Paws n’ Critters, we are dedicated to quality service and the quality care of your loved ones. As animal lovers ourselves, we treat your pets and your home as if they are our own. Our goal is to give you the peace of mind that your home and loved ones are secure while you are away. Our commitment is to you and your pets and we strive in providing you the best customer service. We continually strive to strengthen our knowledge in the care of your pets with continuing education and certification.

Meet Our Team


Sandy & Brittany Bates

I started Paws n’ Critters with my daughter, Brittany, because we wanted to create a business that we both share a passion for and enjoy! We have been animal lovers/enthusiasts for years and decided to start a pet and home sitting business. We enjoy caring for your pets and understand the great need for this within our community. Your pets are our extended family and we care for your pets and home as if it were our own!

Brittany was a volunteer for the Humane Society of Southern Arizona. Brittany volunteers her time in the Pet VIP program and helping out at the Pawsh Stores. She enjoys contributing her time to animals when she isn’t sitting Paws n’ Critters customers!

Brittany also volunteered at the Nanini Library for the “read to a pet” day every Tuesday @ 3:30pm with Dusty.

Dusty retired as a Pet VIP and the following year he went to doggie heaven. He will be in the memory of many of the children that read to him. He is on our Memory Page. He will be missed by everyone.


My background includes military, insurance, financial and business services.

We began our business in August 2009, and we are now servicing over 600 active customers city-wide. We are still servicing our very first customer and have grown to become very attached to all of our pets that we watch. As our business grows, so does our staff.

We believe in continuing education and certification and I have obtained my PetTech Instructor Certification in December 2013 and train all staff for certification of Pet CPR & First Aid. I have trained other pet professionals and customers for the same certification and they have found it an invaluable training program.

Paws n' Critters is licensed, bonded and insured and accredited with the Better Business Bureau for your peace of mind.

All sitters have passed a background/criminal history check.

All sitters have completed their PetTech Certification in Pet CPR & First Aid.

Paws n' Critters strives in providing excellent customer service and loving pet care!

Please read our Testimonials in the "Reviews" section of this website. We also have many on Yahoo, Google and Angie's List...please check them out!

Brittany services the Northwest areas of Tucson, Oro Valley, Casas Adobes, Foothills, Marana and In-Town areas.

Mimi Moriarty & Rick Asher (with their dog Georgia)

Hi, we are Mimi and Rick a married and professional couple. After interviewing Sandy and seeing how well she cared for our chocolate lab Georgia, we wanted to get involved in Paws n' Critters and use our love of animals along with my background in customer service to give the same quality pet sitting service that Sandy had provided to us. We care deeply for animals and we always treat every one in our care as my own personal pet. We have had pets throughout our entire lives and understand that pets are not just animals in our homes, but members of our families. We look forward to caring for your pets and making sure your home is looked after with the best care possible.

Mimi & Rick service the Continental Ranch, Sunflower and Gladden Farm areas in Marana. They also provide semi-private boarding in their home and because you come to them for semi-private boarding they service city-wide.

Heidi Pavone

Hi! I'm Heidi, a native of Tucson AZ. While growing up, our family always had pets. Dogs, Cats, Bunnies, and Hamsters. As I matured and married (36yrs.) we decided to have a family. I have 3 wonderful children, and as they grew up I wanted them to have a love for animals. So we added pets to our family right from the beginning. I decided, as a young mother to start a daycare for children. I loved and nurtured these children for 12yrs. Our pets where part of their lives as well. As the years went on I found myself drifting from children to the older generation and caring for them as well as their pets. I felt that pets are just like children. We nurture them, teach them, love them, and care for them in their golden years, unconditionally. I know I instilled the love of pets in my children. They have had Dogs, Cats, Horses, Goats, and an array of Birds. This brings a huge amount of joy to me as I now watch my grandchildren learn to give the gift of love to their animals. It's a Circle of Life for me which would have never felt complete without our 4-legged family member's! I look forward to meeting Yours!

Heidi services Saddlebrooke, Catalina and Oro Valley.

Tiffany Davis

Hello! My name is Tiffany. I am fairly new to Tucson and moved here from Colorado Springs, Colorado in August 2014. I have been in the medical field for 6 years now and am certified in adult and child CPR. Health and animals are my biggest passions in life and I have grown up around all types and sizes of animals.

In my free time, I enjoy riding my motorcyle and spending time with my 4 year old St. Bernard, Harley.

I am thrilled to be a part of the Paws n' Critters team and look forward to taking care of your pets as if they were my own!

Tiffany services the West and University areas.

Steve Plekan

Hello, my name is Steve. I recently relocated to Tucson from the greater New York City area. I have been servicing the pet community for the last few years as a dog walker and pet sitter. I really love being outdoors and giving pets exercise and the attention they need when their families are gone. Animals and the outdoors are my passions, as I also work in the recreation industry. As a part of an active lifestyle, I enjoy hiking, biking, running, and rock climbing. In my free time I love backpacking and camping.

Cats and dogs are my specialty, but I love all pets. I have experience with everything from the tiniest kittens to the largest of dogs. I am available for overnight pet sitting, doggie exercise, and any other visits you may need.

I am excited to be a part of the Paws n Critters team and look forward to giving your pets the extra love, exercise, and attention they need!

Steve services Oro Valley, Casas Adobes and Foothills areas

Hannah Flippo

Hi, I'm Hannah! I currently am in college and pursuing my degree in Psychology. As of now, I attend Pima Community College but plan to transfer to the University of Arizona after I earn my associate's degree from Pima. With my free time, I enjoy hiking, going to the gym, skating, and pending valuable time with my loved ones.

I have grown up with animals my entire life. I have had a parakeet, hamsters, bunny, and of course dogs. Now, I have a 4 yr old Chinese Star-Pei/Boxer mix, named Lucy, as well as a bunny named Oreo. I admire all types of animals, including reptiles and other exotic animals! My passion for animals grows everyday, and I get that opportunity to share that love through Paws n' Critters!

Hannah Services the Oro Valley and Northwest area of Tucson

Sue Buchanan - Territory Lead Sitter - East

Hi, my name is Sue and I’ve enjoyed working for Paws n’ Critters for the past six years. I am the Tucson Leader for Paws n’ Critters and I help with consultations and other key tasks as needed. I have enjoyed taking care of dogs, cats, fish, birds and chickens during those years.

Dogs have always been a big part of my life. Mostly Labradors and Welsh Corgis. During my employment at Banner UMC, I was instrumental in the formation of the security dog program.

I was in insurance claims and a caregiver for over twenty years. I’ve enjoyed my time with Paws n’ Critters and look forward to many more years of taking care of your furry kids.

Sue services the East Side of Tucson and Central Tucson areas.

Pamela Glantz

My name is Pam! I have been in Tucson for about 9 years. I am originally from the East Coast. I have always loved animals and have worked with shelters here in Tucson & back East for many years.

I had been employed and am now volunteering at a well known shelter in town as a feline behavior specialist & adoption counselor.

I love all animals & I would love to come & take care of any & all of your animal needs.

Pam services the mid-town and University of Arizona areas.

Nancy Andrews

Hi, My name is Nancy. I was born and raised in New York City and moved to Tucson in 1988. I’ve always had pets growing up and now have three turtles, one bird and one dog, all rescues! I have worked for the past 8 years with special needs students and love my job. I also volunteer with an organization in Tucson that helps people train their dogs to be service dogs. It’s very rewarding to see mostly humane society dogs become a life line for an individual.

I love meeting new people and their pets and I’m excited to be a part of the Paws ‘n Critters Team!

Nancy services the East side of Tucson.

Bridget Anderson

Hi, I'm Bridget and I live on an acre and a half of desert on the northeast side of Tucson. My husband and I have raised a large family of 8 children (only one left at home) . We enjoyed the numerous pets we've had over the years - including rabbits, dogs, cats, mice, chickens and even ferrets. I feel pets are such a wonderful experience to teach children responsibility, and of course they have provided so many family memories. They filled our family life with warmth and often humor, and sometimes challenges.
I love being active and outside, and enjoy keeping in shape with our Labrador/Australian Shepherd mix "Echo" by taking long walks around our neighborhood in the Tanque Verde Valley.

Raising a large family has given me many different experiences involving reliability in daily tasks, as well as dealing with the unexpected! I'm looking forward to meeting new people and helping out with their beloved pets.

Bridget services the East Side of Tucson.

Elissa Greene

Hi my name is Elissa Greene and I love pets. Dogs, cats, turtles, crabs, fish I have had them all for pets. I currently have two very spoiled mutts, Abby and Leo, that Paws n’ Critters have watched for the past two years when we need dog sitting. My dogs are my family and I wouldn’t trust them to many, but after the first encounter I had with Paws n’ Critters I thought the business was outstanding and have been a repeat client ever since.

I have been a resident of Tucson for 3 years now and have been working as a registered nurse. I enjoy caring for all kinds of people and animals. I am CPR certified for humans and soon to be pets too! I have always been “that friend” that people ask to watch their home, water their plants, and care for their animals when they are away. Joining Paws n’ Critters was a wonderful decision, and I would love to care for your pets while you’re away!

Elissa services the East Side of town.

Rachael Andrews

Hi, my name is Rachael Andrews. I am a native Tucsonan who has spent the past 3 years in Tulsa, OK teaching elementary school. I recently moved back after becoming engaged to my wonderful fiance, KarI. I will be teaching 4th grade at Desert Christian Elementary School this fall (2017) and look forward to being back in the classroom.

We have one dog, Rocky (pictured above) and I have spent my whole life surrounded by dogs, rabbits, birds, and turtles. We enjoy taking Rocky on walks, watching him play in grass (a rarity in Tucson!), and bringing him on trips to Phoenix to visit his dog cousins.

I am looking forward to meeting and caring for all pets in Central Tucson and near the U of A!

Rachael services the mid-town and University of Arizona areas.