Privacy Policy

Effective Date: August 23, 2026

Zwaytolive LLC, doing business as Paws n' Critters (“Paws n' Critters,” “we,” “us,” or “our”), operates the website located at https://pawsncritters.com/ (the “Website”).

Paws n' Critters is a trade name (DBA) of Zwaytolive LLC. Zwaytolive LLC also operates other businesses, including Lock 'n Watch.

Paws n' Critters provides pet sitting, pet care, and related services primarily in the Tucson, Arizona area.

This Privacy Policy explains what information we collect through the Website, how we use and share that information, and how we use cookies and similar technologies.

1. Information We Collect

We collect information that you voluntarily provide through the Paws n' Critters Website, as well as certain information automatically collected when you visit the Website.

Contact Form

When you submit our Contact Form, we may collect:

  • Name
  • Email address
  • Telephone number
  • The service you are interested in
  • The general area, cross street, or ZIP code where service is needed
  • Additional comments or other information you provide

We use this information to respond to inquiries, discuss and prepare service estimates, communicate with prospective and existing clients, and provide requested services.

Please do not submit sensitive personal information, Social Security numbers, passwords, financial account information, or other information that is not reasonably necessary for your inquiry or service request.

Client Login

The Website's Client Login feature redirects you to Time To Pet, a third-party client management and service platform used by Paws n' Critters.

Information you provide or that is collected when you use the Time To Pet client portal is subject to Time To Pet's own Privacy Policy and Terms of Use. You can review those policies at:

Paws n' Critters' Privacy Policy applies to information collected through the Paws n' Critters Website and does not replace or supersede the privacy policies or terms governing third-party services.

Automatically Collected Information

When you visit the Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or URL
  • General geographic information
  • Website usage and performance information

This information may be used to operate, secure, maintain, and improve the Website, prevent automated or malicious activity, and understand general Website traffic and usage.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and service requests
  • Discuss, prepare, and provide estimates for requested services
  • Schedule and provide pet-care and related services
  • Communicate with clients and prospective clients
  • Maintain business and service records
  • Prevent spam, fraud, abuse, and malicious activity
  • Maintain the security, functionality, and performance of the Website
  • Analyze Website traffic and usage
  • Market Paws n' Critters services
  • Inform you about services offered by affiliated businesses, including Lock 'n Watch
  • Send service-related or other communications that you have requested or that are reasonably necessary to our business relationship
  • Comply with applicable laws and legal obligations

3. Sharing Information with Affiliated Businesses

Zwaytolive LLC may share personal information collected through the Paws n' Critters Website with its affiliated businesses, including Lock 'n Watch, for legitimate business and marketing purposes.

This may include using information such as your name, email address, telephone number, or other information you provide to:

  • Inform you about services offered by Paws n' Critters
  • Inform you about services offered by Lock 'n Watch or other affiliated businesses
  • Develop and improve related services
  • Conduct business and marketing communications

We do not sell personal information to unrelated third parties for monetary consideration.

You may request that we stop sending you marketing communications by contacting us or by using the unsubscribe option included in applicable marketing communications.

4. Google Analytics

The Website uses Google Analytics to collect basic information about Website traffic and usage.

Google Analytics may collect information such as:

  • Number of visitors and sessions
  • Approximate geographic location
  • Browser and device information
  • Pages viewed
  • Website interactions
  • Pseudonymous identifiers

Google Analytics uses cookies, including _ga and _ga_6EHK3755IJ, to distinguish users and maintain session information.

We use Google Analytics for website analytics and to better understand how visitors use the Website. We do not intentionally configure Google Analytics to collect the contents of Contact Form submissions.

5. Spam Prevention and CleanTalk

The Website uses the CleanTalk Anti-Spam WordPress plugin to help identify and block automated spam bots, abusive requests, and malicious traffic.

CleanTalk may analyze information associated with a Website request in real time to determine whether the request is legitimate. This may include IP address, date and time, and other information associated with the request.

CleanTalk Data Retention Configuration

We have enabled a CleanTalk setting that allows CleanTalk to check date/time and IP information associated with requests in order to evaluate and approve legitimate requests. Additional information associated with a request may be transmitted to CleanTalk for spam analysis, but this information is not permanently stored and is used only to help identify and prevent spam, automated abuse, or malicious traffic.

Requests identified as spam or malicious traffic may be retained by CleanTalk for security and spam-prevention purposes in accordance with CleanTalk's applicable policies and retention practices.

6. Cookies

The Website uses cookies and similar technologies for essential Website functionality, analytics, security, session management, Website performance, and remembering cookie preferences.

The cookies currently used on the Website include:

Cookie Purpose Category
__cf_bm Helps detect and manage automated traffic and protect the Website from malicious activity Security
_ga Helps Google Analytics distinguish users and sessions Analytics
_ga_6EHK3755IJ Helps Google Analytics maintain session and Website usage information Analytics
_scc_session Supports Website session and related functionality Essential
_tccl_visit Used by Website hosting infrastructure to support traffic, usage, and performance measurement Analytics
_tccl_visitor Used by Website hosting infrastructure to distinguish visitors for traffic, usage, and performance measurement Analytics
cookies-consent Stores a visitor's cookie consent preferences Essential

Cookie names and technologies may change as the Website, hosting infrastructure, WordPress, plugins, or third-party services are updated.

Managing Your Cookie Preferences

You can manage, delete, or opt out of certain cookies by customizing your cookie preferences through the CookieYes consent banner. You can access your cookie preference settings at any time using the following link:

Manage CookieYes Consent Settings

You may also control or delete cookies through your browser settings. Disabling certain cookies may affect Website functionality.

7. Third-Party Services and Links

The Website uses third-party services and service providers to support its operation, security, analytics, hosting, cookie management, and client services. These providers include Time To Pet, Google Analytics, CleanTalk, CookieYes, GoDaddy, and Cloudflare.

These third-party providers may process certain information as necessary to provide their respective services and may maintain their own privacy policies, terms, and data-handling practices.

Time To Pet Client Portal

The Website's Client Login redirects you to Time To Pet, a third-party client management and service platform used by Paws n' Critters. When you leave the Paws n' Critters Website and access Time To Pet, your use of that service is subject to Time To Pet's own Privacy Policy and Terms of Use:

The Website may also contain links to other third-party websites or services. We are not responsible for the privacy practices, security, terms, or content of third-party websites or services once you leave the Paws n' Critters Website.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business and service records, communicating with clients, marketing our services and those of affiliated businesses, preventing fraud or abuse, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Information processed through third-party services, including Time To Pet and other service providers used by the Website, may be retained according to their respective policies, service configurations, and applicable agreements with Paws n' Critters.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

These measures may include secure Website connections, access controls, security monitoring, spam prevention, and software updates.

No method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of information.

10. Arizona Privacy

Paws n' Critters is operated by Zwaytolive LLC in Arizona and primarily provides services in the Tucson, Arizona area.

We comply with applicable Arizona laws concerning the privacy and security of personal information.

Nothing in this Privacy Policy is intended to limit privacy rights provided by applicable law.

11. California Privacy Rights

Zwaytolive LLC is an Arizona-based business and may not currently meet the thresholds that cause the California Consumer Privacy Act (“CCPA”) to apply to the business. We nevertheless provide the following information as a privacy best practice.

To the extent the CCPA applies, California residents may have rights regarding their personal information, including the right to:

  • Know what personal information is collected, used, or disclosed
  • Request deletion of personal information, subject to applicable exceptions
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information where applicable
  • Limit certain uses of sensitive personal information where applicable
  • Receive equal treatment for exercising applicable privacy rights

We do not sell personal information to third parties for monetary consideration.

We may share information with affiliated businesses, including Lock 'n Watch, for marketing and other legitimate business purposes as described in this Privacy Policy. We do not knowingly share personal information for cross-context behavioral advertising.

California residents may submit a privacy request by contacting us using the information in the Contact Us section below. We may take reasonable steps to verify your identity before completing certain requests.

12. Children's Privacy

The Website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information through the Website, please contact us so that we can take appropriate steps to address the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, Website technology, privacy practices, third-party service providers, or applicable legal requirements.

When changes are made, we will update the Effective Date at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Zwaytolive LLC

DBA: Paws n' Critters

Tucson, Arizona

Phone:
520-609-7097

You may also contact us through the Website:

https://pawsncritters.com/contact/

Last Updated: August 23, 2026